Standard Shipping is only $5.95. Continental US states only. For express and International shipping please contact us before placing your order.
All orders are processed within 48 hours. Most orders will be received in 7 to 10 days business days.
Sex Symbol and Nom de Plume dresses are made to order and may take up to 3 weeks to be delivered. They are made to order and are non returnable unless for defect..
Because UrWild takes your privacy very seriously our site employs the very best security measures available to protect you.
Your orders will be sent using SSL technology, which encrypts all of your personal information, and prevents it from being intercepted over the internet.
All credit card payments are processed through PayPal's secure server. We do not store your credit card details. These are stored only by PayPal.
We will never share or sell any of your personal information, including your email address, to other companies for any reason, except as required by law.
Of course, if you still don't feel comfortable sending us your details via the site you can either email us your order or print out your order and telephone your order to us.
lease fully inspect your order immediately after delivery. Keep all packaging until you have completed your inspection. If your item is defective upon receipt, we will happily exchange your item, just send us an email at refunds@urwild.com to make us aware of the situation. ****From October 1st to November 30th, we will not accept returns of costumes. Exchanges of new, unworn costumes can be made for the same costume in a different size. Please contact customer service for assistance in exchanging your costume for a different size. Due to the seasonal nature of certain garments holiday specific styles are not returnable unless defective. Costumes are not returnable and can only be exchanged for size only If you are not satisfied with your purchase, you have 21 days from the date of receiving your order to exchange or return the item(s) provided the item(s) have been unopened, unused, unworn, unwashed, with all of the manufacturer's packaging and tagging still on the product. Items that are returned in an opened or used condition will be destroyed and no credit will be issued. Absolutely no returns or exchanges will be accepted for any reason later than 30 calendar days from the date you receive your order. Due to the intimate nature of certain products there are items which may not be by law returned for any reason other than manufacturer defects. ALL HOSIERY/BODYSUITS, THONG GARMENTS, G-STRING, THONG PANTIES, THONGS, THONG BIKINIS, PERSONAL LINGERIE, TEDDIES & ALL ADULT TOYS are NOT RETURNABLE due to health regulations and State and Federal Laws. All standard returns are subject to a 15% restocking fee. Shipping charges are non refundable. Clearance items (found in the Sale section of the site) may not be returned or exchanged.
Please send items for Return or Exchange to:
UrWild
Attn: Returns
6705 South State Road 129
Versailles, IN 47042
Returns/exchanges will be processed within 15 business days. Exchange Policy Your satisfaction is our number one priority. Please fully inspect your order immediately after delivery. Keep all packaging until you have completed your inspection. If your item is defective upon receipt, we will happily exchange your item, just send an email To refunds@urwild.com to make us aware of the situation. If you wish to exchange item, The customer will be responsible for any return shipping costs. All exchanges will be inspected prior to issuing any credit. All exchange requests must be received within 21 calendar days from the date your order was shipped. In the unlikely event that you received a defective item, we will gladly replace it with the same item with no postage and handling charge. Absolutely no exchanges will be accepted for any reason later than 30 calendar days from the date you receive your order. Health regulations stipulate that clothing that is soiled, worn, damaged or laundered is considered to be in "other than new condition" and cannot be returned or exchanged.
All orders are processed within 48 hours. Most orders will be received in 7 to 10 days business days.Sex Symbol and Nom de Plume clothes are made to order and may take up to 2 weeks to be delivered. All made to order clothes are non returnable unless for defect.